Freddy Kassulke-Boyle's review of Kerry Logistics (KLN)
And then the customs paperwork never appeared in their system and two containers sat at the terminal for six days. I manage a 200-truck fleet in the Southwest with thirty years in the business; their broker’s incorrect entry and glacial responses cost us over $7,500 in detention and rebooking fees and forced drivers into unpaid layovers, which directly missed committed delivery windows. For a carrier handling Asia–U.S. lanes, that level of breakdown is unacceptable and left our operations scrambling to contain the damage.
