Jillian Kuhic's review of Uber Freight
Two weeks ago a refrigerated load got rerouted and the Uber Freight quote re-priced twice mid-transit, landing us with unexpected detention charges. Compared with the local broker we'd used for years, Uber Freight quickly filled gaps and their visibility tools are clearer, but the pricing volatility and curt support felt impersonal and unhelpfull. We run 35 trucks across the Southwest and after seven years with smaller brokers I find it usefull for spot work yet too shaky for my regular lanes.
