Nestor Stiedemann's review of Ryder Supply Chain Solutions
I've used Ryder for one year. Managing ten trucks on the West Coast, I've found that when their support team engages promptly they resolve routing and billing issues quickly, but too often cases stall in voicemail or sit unassigned for days - an especially painful problem for a small fleet with tight windows. RyderShare's live visibility can short-circuit phone tag, so there are flashes of genuinely helpful service, yet the inconsistent follow-through leaves me ambivalent about relying on them long term.
