Moshe Frami's review of Ryder Supply Chain Solutions
I've used Ryder for eight months. Getting started was a slog: RyderShare looked great in demos but integrating it with our TMS required three separate API builds, patchy documentation, and constant hand-holding from their tech reps. After 25 years in the Midwest trucking business and running a 120-truck operation, I was surprised by how disjointed the onboarding team was - different reps kept changing requirements and the training sessions were full of slides, not actual workflows. We ended up assigning two IT people for six weeks and still had to manually batch uploads every morning; that meant overtime, missed retailer windows, and chargebacks that added up. Service works once it's live, but the startup headache and unexpected costs left me frustrated and unlikely to expand with them.
