Adonis Kerluke's review of Ryder Supply Chain Solutions

Moshe FramiJan 2026

I've used Ryder for eight months. Getting started was a slog: RyderShare looked great in demos but integrating it with our TMS required three separate API builds, patchy documentation, and constant hand-holding from their tech reps. After 25 years in the Midwest trucking business and running a 120-truck operation, I was surprised by how disjointed the onboarding team was - different reps kept changing requirements and the training sessions were full of slides, not actual workflows. We ended up assigning two IT people for six weeks and still had to manually batch uploads every morning; that meant overtime, missed retailer windows, and chargebacks that added up. Service works once it's live, but the startup headache and unexpected costs left me frustrated and unlikely to expand with them.

Mariana OrtizJan 2026

I've used Ryder for 11 years. When one of my two trucks died on a holiday run last winter they had a replacement on site by morning and the load still hit the dock - that kind of showing-up is everything. RyderShare's live tracking cut down the frantic calls from customers, so I'm giving them four stars (billing quirks keep it from five).

Jeanie BoehmJan 2026

Bottom line: RyderShare's mobile app gives me legit realtime ETAs that actually match what happens on the road. After eight years running trucks in the Pacific Northwest, the one thing that saved me the most headaches is those live ETA updates - cut down the back-and-forth with dispatch and customers so I can focus on driving, not calling. It ain't perfect (sig capture froze once) but for daily use it's simple and mostly rock-solid, which is enough to keep me using it.