Jalon King's review of FreightPOP
I've used FreightPOP for two years. Support responce times are abysmal - tickets sat for 72+ hours, promised callbacks never came, and when somebody finally answered the fixes were surface-level and didn't solve a carrier-mapping error that blew an entire day's deliveries and cost us multiple late fees. For a platform that coordinates freight, that lack of follow-through and vanishing account reps cost my fleet real money and patience; billing disputes drag on for weeks with no owner assigned, so we stopped relying on them for time-sensitive lanes.
