Larissa Lemke's review of LoadPilot
The first time we tried to import our carrier list, LoadPilot duplicated half the entries and then locked the upload screen until we cancelled the whole job. Getting started felt like wading through a help article maze - CSV field mapping is maddeningly opaque and the system kept auto-matching fields wrong, which overwrote hours of manual cleanup. Support eventually responded, but not before two full days of admin time and a missed billing cycle that triggered late fees on a couple loads. I'm a fleet manager running about fifty trucks in the Northeast, and I expected a much smoother onboarding for a product pitched at small brokers. The basic features are there, but the painful startup cost left me skeptical about sticking with LoadPilot.
