Vivian Raynor's review of Aljex

Zola WeberJan 2026

…and yet the switch to Aljex wasn't straightforward. Tendering and load-board integration are noticeably better than our old TMS - carriers reply quicker and dispatchers picked it up fast after 11 years running about 60 trucks in the Southeast, so that part felt like a real win. But billing and invoice reconciliation still demand too much manual cleanup and the reporting customization is clumsy, so I'm honestly torn: useful for day-to-day ops, frustrating for month-end.

Felicity FayJan 2026

Used Aljex for two years and it blew away the clunky system I had before - instead of hunting down carriers with phone tag and spreadsheets I can tender loads to multiple carriers and see replis in one screen, saved me hours a week. I'm an owner-operator in the Southeast with 18yrs experience and the tendering alone paid for itself.

Emerald HellerJan 2026

...support can be hit-or-miss; one rep walks you through a billing mess like they actually care, the next goes radio silent for days. I run three trucks and after 22 years in the Midwest, I can't afford downtime, so when a ticket drags it ends up costing me runs - which makes me twitchy about calling back. There are flashes of helpfulness that keep me from ditching them, but paying full price for that kind of inconsistency leaves me torn.