When our Friday billing batch vanished and drivers were already on the road, I called TruckingOffice support. A real person picked up within minutes, walked me through restoring the files, stayed on the line until invoices were reissued, and even double-checked our IFTA entries - saved us a weekend of headaches.
Didn't expect to have invoices going out by lunchtime with TruckingOffice - the CSV truck/load import and editable invoice templates got me billing without a headache. I run three trucks in the PNW, 25 years on the road, and that fast start was a pleasant surprise.
Bottom line: it usually gets the job done, but don’t count on it in a pinch. After six years driving around the Midwest as a company-driver, I depend on the dispatch board and invoicing to work instantly - and TruckingOffice is flaky: invoices have failed to send and the dispatch screen has frozen at the worst times. I’m torn because when it behaves it saves hours, but the occasional downtime and slow fixes mean I still run a paper backup.
Rate it, and the next carrier reading this page sees what you found.
