Deshawn Corwin
Activity
Reviews
71 reviews · average 3.8
Very pleased with the reporting. I can pull the information I need without digging through confusing menus, and it reads clearly for our team.
Simple tracking that makes sense. I can log in and see the current location without digging through menus. The only downside is the dashboards feel a bit busy on first look.
Clear customer notifications are the best part. We use them so I do not have to manually send updates, and the wording is easy to understand. I did need a little help at first figuring out where to change the message settings.
Fairly useful, but not very intuitive. I can see driver progress in real time, which is helpful, yet I had trouble understanding what the status updates meant at first. I wish the screens were simpler for someone who is not very technical.
Very reliable return status updates overall. I can check where a return is without digging through emails or calling around. The wording is plain enough for me, though the first setup steps took a little patience.
Hard to rely on day to day. I struggled to understand the tracking updates, and the wording was not very clear. With my limited tech skills, I found the overall experience frustrating.
Reliable status updates, with minor quirks. I can check where a package is in real time without digging through emails. The tracking logs are easy to read, although I wish the screen labels were a bit clearer.
Reliable label creation for daily shipping. I was able to generate labels without much technical knowledge, which matters to me. The only minor issue is that I had to click around a bit before I felt confident I was doing it correctly.
Very dependable tracking visibility. I can follow shipments in one dashboard without technical effort. The status updates are clear and easy to interpret.