Disappointing GPS timestamp accuracy. I saw inconsistent location stamps on deliveries and I can’t trust the data as is.
CA
Cierra Armstrong-Hahn
Member since January 2026
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64 reviews · average 2.8
Quick and clean imaging every time. We use it to snap consistent freight photos, and I trust what I see when I review a shipment later.
Decent checklists, but not perfect. I like the guided flow, yet the barcode scanning felt finicky on my device.
Good data, noisy alerts. I like the real time status feed, but I had to tune it because it threw too many pings for my taste.
Frustrating dashboard experience. I kept running into refresh delays when checking delivery progress in real time.
Really frustrating refund automation. I could not get the rules to behave consistently, so I stopped relying on it.
Solid branded tracking page. I set it up fast and it behaves predictably.
Too many hiccups in the web version. I could not get tracking to load consistently.
Solid API experience for labels. I integrated it quickly and the requests are straightforward.
The shipping workflow automation is nice. I connected it to our order flow and it behaves predictably, with only minor setup tweaks.
Decent tracking, but the status feed can lag. I like the real time idea, yet I still end up double checking sometimes.
Too many quirks for tracking. I ran into mismatched statuses between carriers, and I do not trust the delivery info.