Not reliable enough for me. I kept seeing mismatched shipment updates and it made me second guess what I was looking at.
AG
April Grady
Member since January 2026
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51 reviews · average 2.6
Frustrating alerts to fine tune. I kept getting pings that did not match how we operate, and it took more tweaking than I expected.
Decent day to day visibility. I still get confused by some of the geofence settings.
Good refund workflow visibility. I can see where a return stands without chasing anyone.
Good tracking page, but it loads slow sometimes. I still use it, just not my favorite part of the day.
Not reliable for real time checks. I kept seeing old status info when I looked up tracking numbers.
Not worth the hassle. I could not trust the tracking log when items moved between locations.
Decent tracking, but not always clear. I can see delivery status, though digging up older shipment history feels clunky.
Support was disappointing. I asked a basic question and the response took too long.
Not happy with the tracking refresh. I kept seeing stale updates and it made me second guess where the shipment actually was.
Pretty solid shipment updates overall. I like seeing the status without digging, though the wording can be a little unclear at times.
Not very friendly to set up. I got stuck trying to match inventory numbers and it never felt clear.