…support stayed on the line until the last pickup was routed and even built a quick rule tweak live so drivers didn’t get double-booked. I run 40 trucks around the Midwest and that one call turned a chaotic morning into a normal one - real people who actually fix things.
Orland Dibbert
Member since January 2026
Activity
Reviews87
Helpful0
Reviews
87 reviews · average 3.7
Bottom line: getting McLeod up and running was a nightmare - data imports mangled rate tables and carrier numbers, their two-week onboarding turned into six with support handing out canned responses while my team wasted hours reconciling loads. I run 40 trucks in the Midwest and the missed pickups and extra broker fees cost us real money and driver frustration, so the brutal start wiped out any goodwill for this system.
Last Friday, when a driver went dark heading into Chicago and missed a delivery window, the Navisphere mobile app's cached ETA and the push alert that fired the moment his signal returned stopped me from calling every other carrier. I dispatch 40 trucks across Midwestern lanes and that single feature - offline ETA updates and instant alerts - has cut my daily tracking calls dramatically, though the app does hiccup on older phones sometimes.
When my first EDI test failed at 2 a.m. before a weekend run, their onboarding rep jumped on a call and had the mapping fixed in under an hour. Getting our 40-truck fleet in the Midwest up and running was mostly painless after that - the auto-mapping tool saved me hours, though a few quirks took time to learn, so it's a solid 4/5.
During last December's blizzard when three shippers lost power and half my lanes were sitting idle, Infor never dropped a feed - it kept pushing reroutes and believable ETAs while other platforms were guessing. I'm a Midwest dispatcher with 40 trucks and 18 years' experience, and that steady stream of usable updates saved deliveries and my sleep that week.
Had a day when half our lanes got scrambled and Descartes didn’t choke. With forty trucks on my board the timely ETAs and quick carrier confirmations saved me hours of frantic calling, so it gets a four from me.
Last Friday afternoon a sudden storm shut down I-80 and three loads were stranded at two different docks. Oracle re-routed and re-tendered in under 12 minutes so my fleet of 40 trucks across the Midwest didn't sit and we avoided two detention charges - after 18 years in the business, that quick save actually made me grin.
The AI driver safety alerts are the feature that stood out: they actually flagged distracted driving and hard braking that a quick human review confirmed. I've spent 18 years dispatching a 40-truck Midwest fleet, and while those saves were real, the constant false positives and clunky review flow eat up my time so I'm left torn about committing fully to Motive Fleet.
Yesterday, downtown construction forced a reroute and one driver updated the task in-app - the ETA refreshed for dispatch and the customer in under a minute, which stopped a flood of callback panic. After 18 years running dispatch for a 40-truck Midwest fleet and dealing with a clunky GPS/phone setup, those automatic ETA nudges are the one thing that genuinely cut my workload.
Thought it was going to be another pricey subscription; the monthly fee for our 40-truck fleet stung at first, but those live ETA text alerts cut customer calls and saved our dispatchers hours - paid for itself in a few weeks, so worth the cost for that one feature.
Signup was surprisingly quick, but getting actual, reliable loads was a mess. I run 40 trucks and after 18 years in the Midwest market I expected to be filling capacity fast; instead I spent days tweaking filters, vetting duplicate posts and chasing unclear pay details - handy when a match pops up, frustrating the rest of the time.
When last Friday's snow forced us to reroute half the fleet, Circuit's live support answered within minutes and handled the re-optimization for us. I'm a dispatcher running 40 trucks in the Midwest, and that rep staying on the line until every driver had updated routes saved us hours and actually calmed what would have been a chaotic evening.