Abigayle Runolfsdottir
Activity
Reviews
100 reviews · average 4.4
The live temperature alerts were the best part - they actually caught a refrigerated trailer warming before any products spoiled. Compared to the hourly pings from our previous provider, Sensefinity’s near-real-time NB-IoT notifications and location updates let my team for a 55-truck operation in the Southeast intervene within minutes and avoid a costly loss. API integration plugged into our TMS without drama, though initial device provisioning took longer than expected; that quicker visibility made the switch worthwhile.
On a Friday afternoon a time-critical pallet bound for a Knoxville food distributor hit a delay when a jackknifed trailer shut down our planned route. StarBriges LLC’s live tracking and minute-by-minute ETA adjustments let us reroute and dispatch a sprinter to hit the window, with location dots so accurate I could give the relief driver an exact meet point. Managing a 55-truck fleet with twelve years in the Southeast, I appreciate that level of visibility - support was slow to answer once, so I docked a star, but their tracking saved the load and the day.
What impressed me most was how fast they got us moving. With a 55-truck fleet in the Southeast and 12 years of running expedited loads, I expected at least a day of back-and-forth; instead one call to their coordinator and a single emailed manifest had a driver dispatched within hours and the compliance items squared away. For urgent lanes, onboarding with Vics Forever was straightforward and had us operational the same day.
When I handed several high-volume routes to a third party this past year I needed a partner who answered promptly and resolved issues. Verst Logistics' support team - particularly a single operations rep assigned to our account - coordinated a rapid reroute for an urgent late load within an hour, which kept deliveries on time and spared my drivers from unnecessary detention. The rep was knowledgeable and calm; billing follow-up lagged a bit, so I give four stars, but their hands-on responsiveness during critical moments earned my confidence.
During a recent peak-season night a bridge closure threatened a critical cross-border shipment. Coyote's rep called within ten minutes with an alternate route and an adjusted ETA, and their live-tracking feed let my driver reroute without returning to the yard - this move saved us detention fees and a customer's weekend order. I manage a 55-truck fleet in the Southeast with twelve years' experience; their quick handling of that incident keeps them on our preferred carrier list even though their rates can be higher at times.
Yesterday, during a sudden thunderstorm that closed a major bridge, a last-minute reroute was pushed to drivers through Saddle Creek’s mobile app and we avoided lengthy delays. I run a 55-truck fleet in the Southeast and after 12 years in the field I rarely see such clear, actionable reroute notices - the turn-by-turn map update and instant ETA recalculation arrived with no lag and cut my dispatch calls in half. Accepting the change is a single tap and the screen confirms updated stops; simple and reliable.
…what surprised me was how quickly their onboarding specialist got our EDI talking to their systems. We run 55 trucks and after twelve years in the business I expect setup headaches; she stayed on screen-share until our maps matched and we moved our first loads the following week. That single point of contact made the start-up far easier than any 3PL I’ve used before, and billing/visibility were live almost immediately.
I've used Yusen Logistics for five years. With twelve years managing a 55-truck fleet in the Southeast, the feature that stood out was their portal's real-time ETA updates and automatic push alerts; those live adjustments let us cancel unnecessary deadhead miles and reschedule drivers before they faced long waiting times at terminals. The operational impact was tangible - weekly driver idle hours dropped and dispatching became noticeably more predictable.
Bottom line: the mobile app's offline capture and automatic sync for proof-of-delivery (photo and signature) has removed a lot of daily friction. With 55 trucks under my supervision and twelve years in fleet management across the Southeast, being able to record PODs in dead zones and have them upload automatically when a signal returns has stopped the chase calls and lost paperwork. Reliable in the field and simple for drivers - five stars.
I have used ITS Logistics for six years. When port congestion threatened to make a critical container miss its vessel, their team arranged same‑night drayage and the load still sailed - that punctual response is why we keep calling them. Their paperwork communication can lag occasionally, but when I needed someone to get a trailer moving, they did.