...when my driver called about a blown turbo outside Yakima, MetroMax had a tow and a nearby shop booked and even talked the receiver into holding the load so we didn't lose the day; that quick, hands-on fix saved us a headache. I'm an owner-operator with three trucks in the PNW and after 25 years it's the sort of call that keeps me using them.
Weldon Deckow
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Reviews
84 reviews · average 3.7…even with dead zones on the Cascades the POD photos and timestamps saved locally and synced the minute I got service - with three trucks that reliability alone kept invoices clean. Not flawless, but when I needed proof of delivery it didn’t let me down.
I've used GPS Insight for two years and it's night-and-day better than the clunky system I had before. The service reminders are the real win - caught a coolant leak before it stranded my third truck last winter and saved me a tow plus a week's worth of missed jobs.
...thought the geofence would save me - wrong. I run three trucks in the Pacific Northwest with 25 years under my belt, and Teletrac Navman ignored a nighttime coolant-temp spike so the truck died on I‑5; $1,200 tow, a lost refrigerated load and a pissed-off customer that cost me more than the subscription.
Been driving in the Pacific Northwest for 25 years and I run three trucks, and Azuga's mobile app has been a constant headache. GPS updates lag by minutes, the app often shows a moving truck as 'stopped' and misses push notifications - lost a delivery window and burned hours and fuel because I couldn't trust what it was showing.
Bottom line: Geotab gave me a lifesaving-looking fault that ended up costing $700 and a day off the road. Last winter while climbing Snoqualmie my unit flagged a hard engine code and support told me it was live - had the truck towed to a dealer who found a corroded connector that a tech cleaned in ten minutes; useful data, but that single false positive makes me wary of acting on every alert for my three-truck operation after 25 years on the road.
Took a chance on Onfleet after fumbling with Route4Me and paper manifests for years - we're a small owner-op outfit, three trucks and 25 years in the PNW, so the little things matter. Live tracking and the customer texts are miles better than yelling ETAs into a radio, but the route engine sometimes punts us onto skinny logging roads and the app chews battery, so some days it feels like a big step forward and other days it just adds headaches.
When a sudden mountain-pass closure forced me to reroute half my afternoon loads, Locus re-planned routes and gave ETAs that actually matched reality so customers stopped calling; that one feature saved the day. It isn't cheap for a three-truck owner-operator out here in the Pacific Northwest and the sticker shock was real, but the fuel and overtime saved that week covered the bill - four stars.
Bottom line - Bringg kept deliveries visible when we needed it most. We run three trucks in the Pacific Northwest and during a recent snow squall its tracking queued locations and pushed accurate timestamps and proof-of-delivery photos as soon as drivers reconnected, which stopped the phone from ringing off the hook and closed a billing dispute.
During a late-November run through the Columbia River Gorge a refrigerated pallet crept above temp overnight, and OnAsset's instant alert let me pull off at the nearest stop and swap trailers before the consignee noticed. I balked at the monthly per-device charge at first, but for someone with three trucks and 25 years hauling in the PNW that single saved claim made the cost worthwhile - the live alerts paid for themselves.
Bottom line: it helped a lot on easy runs but was unreliable when things went sideways. On my three-truck operation in the PNW a week of port congestion and a nasty gale showed the split - real-time pings and milestone updates cut down the usual phone tag on calm days, but alerts lagged by hours when an ETA actually mattered and a container sat ‘in transit’ long after it was stuck, so I’m glad it exists but I wouldn’t depend on it alone for crisis decisions.