Last month, when a major retailer canceled my return load, Penske stepped in with a last-minute dedicated pickup and a flat, itemized rate that didn’t sneak in surprise fees. I’m an owner-operator with two trucks and 30 years on the West Coast, and though their rates ran a bit higher than some brokers, the up-front pricing and prompt pay made it worth the 4/5.
Maymie Kunde-Batz
Member since January 2026
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94 reviews · average 2.8
...but getting started with WWEX was a mix of slick tech and real headaches. After thirty years running two trucks on the West Coast I liked the tracking portal, yet account setup and carrier approvals dragged for a week and I was stuck chasing paperwork - rates looked decent once live, so I’m honestly torn.
…finally shows me where the trailer actually is instead of making me flip through a dozen texts - I ran on spreadsheets and constant calls for 30 years, and Beon's live tracking cut the guesswork and stopped a few pointless deadhead miles with my two trucks on the West Coast.
Bottom line: the instant pricing on Uber Freight is what sold me. I run two trucks on the West Coast and after 30 years I'm picky - getting a firm rate in seconds instead of waiting on callbacks cut down empty miles and let me grab loads between drops with confidence, which actually turned idle hours into pay.
Worst part was the constant detention and shifting load windows at Lineage. I run two trucks on the West Coast and after 30 years in this business the old local yard I used turned us in under an hour; with Lineage we sat 6–8 hours twice last month, missed two deliveries and got promised detention pay that never materialized - cost me nearly $900 in lost revenue.
Thirty years on the road with two trucks on the West Coast taught me to sniff out paperwork headaches. Expeditors cleared customs in a fraction of the time my old broker did - one rep corrected a tariff code mid-process so my load never hit a hold, and that alone saved me days and real money.
...Navisphere kept kicking me out while I was uploading a POD and by the time I got back in the pickup had slipped - after 30 years on the West Coast with two trucks that mistake cost me two hours and a detention charge. I'm done wrestling with an app that turns simple updates into lost money.
...the map and load details are solid, but the booking UI will sometimes hang and toss you back to search - infuriating when you're trying to lock a run. Been running two trucks on the West Coast for 30 years; I keep it on my phone because it finds decent lanes, yet I won't trust it for tight timelines.
Didn't expect it to replace my old broker relationships - and it didn't, really; FreightClub is handy for quick LTL and parcel rate-shopping, way faster than the endless phone-scramble I used to do. Still, after three decades on the West Coast with two rigs I catch myself picking up the phone when a carrier needs a nudge because the tracking and execution feel lighter-touch than the system I trusted before.
Disliked the mobile app - it kept dropping connections and wouldn’t upload PODs or accept tenders reliably. Spent three wasted hours untangling a phantom booking, missed a Bay Area pickup and ate an $180 detention fee because the app stubbornly showed the truck "en route" when we were parked at the dock.
Yesterday the load showed “delivered” in the app two hours before we even arrived at the receiver, and by the time support responded the broker had already rerouted the freight. I'm an owner-operator with two trucks and 30 years on the West Coast - that glitch cost me a $700 detention fee and a client I don’t think I’ll get back.
...the route optimizer routed me onto a 70-mile detour through downtown LA, flat-out ignoring axle and bridge limits - I run two trucks on the West Coast and that detour cost me three hours, a tank of diesel and a detention fee that wiped out the load's margin. Support shrugged and couldn't reroute in time.