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Samson Cartwright

Member since January 2026

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Reviews101
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Reviews

101 reviews · average 3.5

I've used the Onfleet Driver app for about four years. Last month it froze mid-route on a two-hour refrigerated run, dropped my navigation and refused to upload the photo proof; dispatch showed it as completed, the customer was furious, and I ended up tossing $200 of product and refunding the order. After 20 years running my own rig on the West Coast, it's infuriating that one app crash can wipe out a day's earnings and leave me stuck apologizing.

Twenty years on the West Coast running my own rigs, I finally ditched paper manifests and the old Google Maps setup for HelloTracks. The live ETA tracking is the killer feature - customers stopped calling every hour asking where their stuff was, and I can grab proof-of-delivery photos in seconds instead of digging through receipts. The app hiccups now and then and the driver chat could use work, but it seriously cut the back-and-forth and saved me a lot of time.

After twenty years hauling the West Coast lanes, I needed a load board that actually had live freight when I punched in - LoadStop did. What made me happiest was that loads weren't stale: I called brokers and the spots were real and paid what was listed, so I didn't waste time chasing ghost posts. Kept me moving on a tight schedule and that reliability is worth the five stars.

Yesterday my route got reshuffled while I was at a customer pickup - Circuit jumped me three stops ahead because it detected traffic and suddenly I was going to miss an afternoon appointment. The auto re-sequencing carved off nearly half an hour of drive time, which was awesome, but it ignored the fixed delivery window and the ETA drifted by twenty minutes, so I spent the next hour on awkward calls. After twenty years hauling across the West Coast I get the point of dynamic routing, but this felt like a clever tool that still needs to learn a few manners.

What I liked most was the instant load matching it put me on a paying mile faster than the old load board and endless callback loops. Before Truxx.ai I was scrolling dump sites and making calls; now offers pop up while I'm still finishing paperwork, so my deadhead miles have dropped. Not perfect but pricing can swing and the app has hiccups sometimes, so I’m giving it four stars.