Larissa Lemke's review of TruckMate

Emory RolfsonJan 2026

…and the billing finally stopped being the bottleneck. We used to wrestle with spreadsheets and an old TMS that spat out invoices you had to re-enter by hand; TruckMate automated that whole flow and cut our invoice-to-pay time from 30–45 days down to around 10–15, which actually eased cash flow pressure. After 16 years running 85 trucks in the Pacific Northwest, that single change made a bigger operational difference than any routing tweak ever did. The dispatch board took a little getting used to and a few screens feel cluttered, but the faster settlements more than made up for the small headaches.

Jordon LittelJan 2026

Bottom line: TruckMate's automated invoicing actually cut my admin time a lot, but its settlement/payment matching is unreliable enough that I still have to babysit every billing run. I run three trucks on the West Coast and the auto-fill for accessorials and fuel surcharge usually nails it, yet a couple times a month it misapplies payments or spits out duplicate adjustments - spent an hour last week untangling a single week's batch.

Maymie Kunde-BatzJan 2026

Thirty years on the road and two trucks later, I signed up for TruckMate thinking it would finally replace my messy spreadsheets. Onboarding was a disaster - CSV imports mangled our lanes, the dispatch board wouldn’t accept our rate structure, support ghosted us for days, and those setup hiccups cost us a week of pay cycles and a lost account; gave it 2/5.