Adonis Kerluke's review of TMW Suite
For eight years I handled dispatch and operations for a 75-truck fleet in the Pacific Northwest; last summer we migrated from a creaky, homegrown TMS to TMW Suite. The thing that really stood out was the dispatch/load-planning tie - in our old system planners were constantly patching spreadsheets to avoid driver-hour conflicts and deadhead; TMW lays the options out visually and flags the problems before they reach the phone. One specific win: reroutes now automatically recalc rate and ETA, which cut the back-and-forth with brokers and shaved hours off settlement prep. Drivers adapted faster than I'd feared and the billing team stopped sending me frantic invoice correction emails. If your current system forces manual fixes, switching here felt like finally getting the right tool for the job.
