Honestly pretty clean for status updates. I can tap through pickup and delivery steps quickly, and it keeps everyone on the same page. Only gripe is it takes a second to sync sometimes when my signal is spotty.
Unreliable status reporting has been my main issue. When I submit delivery updates, they do not always appear as updated on my end. I cannot trust it for accurate trip status without double checking.
Solid dispatch messaging flow. I can reply and keep the thread tied to the assignment without any confusion.
Good visibility, inconsistent telemetry sync. I can see the live location updates, but I also get occasional gaps that make me question the feed.
Rate it, and the next carrier reading this page sees what you found.