Super helpful for sharing ETAs. We send customers the live ETA link and it cuts down on the back and forth texts. I like that the updates feel accurate as the driver moves along the route. Setting up the customer messages took me a minute to find, but once it was in place it has been easy to use. I wish the wording in the message templates was a little more customizable.
ETAs are helpful, but not always steady. We share the live updates, then I see the time jump around on some stops.
Decent proof of delivery, but finicky. I can grab a photo or signature, but it does not always sync right away.
Super clean live tracking view. I like seeing our deliveries move in real time without guessing. I wish the map had a couple more display options, but it is still my favorite part.
Rate it, and the next carrier reading this page sees what you found.