Clean back office workflow overall. I like that I can follow an order from entry to delivery without jumping around too much. The screens load quick for me, but a couple labels are a bit unclear until you learn them.
Not very user friendly for our team. I found the back office screens difficult to navigate, and we struggled to understand where to confirm completion. I would not recommend it for users who want something very simple.
Dispatching feels organized and predictable. We set up our job flow and I can assign work without bouncing between separate tools. The driver location updates are clear enough for me to sanity check routes during the day. I also like that the order entry from the client side stays in the same system, so I am not retyping basic details. The only nit is that the setup took some trial and error before it matched our process.
Pretty happy with the proof of delivery flow. I can grab the signature and photo quick, and it looks decent when I send it back to a customer. Only gripe is the wording in a couple of screens feels a bit clunky.
Rate it, and the next carrier reading this page sees what you found.