Generally satisfactory tracking visibility. I appreciate that shipment status is consolidated, but the wording of certain delivery updates can be ambiguous. With clearer status descriptions, it would be more dependable for day to day use.
Nice idea, a little quirky. I like having shipment updates in one dashboard, but a couple deliveries showed a vague status that did not explain much. I still use it, just not as my only source.
Webhooks are the best part for us. I subscribed to tracking events and the payloads are consistent enough to map into our dashboard without extra guessing. The delivery status progression matches what I see on carrier sites most of the time. Testing in sandbox was straightforward, and switching to live keys was painless. My only nit is I had to re-read the docs to confirm a couple event names.
Decent tracking, but support felt slow. I asked about a delivery status mismatch and it took awhile to get a clear answer. The tracking page is simple, which I like, but the delay was frusterating.
Rate it, and the next carrier reading this page sees what you found.
