Helpful alerts, but not always clear. I rely on the live shipment status updates, and the notifications generally match what carriers are showing. A couple of times I could not tell why an alert fired, which made troubleshooting slower. I also wish the alert wording had more detail for edge cases. Overall, I can work with it, but it needs tighter clarity around exceptions.
Decent fulfillment workflows, but a little rigid. We like the automation, yet I still run into steps that do not match how we process orders.
Solid order tracking dashboard. I can quickly check delivery progress without extra steps.
Really happy with the inventory view. I can see what we have across channels without bouncing between screens, and it stays pretty clear day to day. I wish the dashboard layout was a bit more flexible, but it works.
Rate it, and the next carrier reading this page sees what you found.