Overall, it is a reliable booking tool. We like having one place to submit appointment requests and see confirmations without chasing emails. The status updates are clear, though the interface took me a day or two to get comfortable with.
Super handy for keeping me in the loop. I can check whats going on with our inbound stops without bugging the warehouse all day, just wish the screen was a bit less busy somtimes.
Nice and simple for booking times. I do wish it was a little clearer where to click at first, but once I got it, it was fine.
Pretty frustrating to use sometimes. We kept missing notifications and I was left guessing on appointment status.
Rate it, and the next carrier reading this page sees what you found.