Helpful, but took me a bit to learn. I like that I can see the dock status updates without calling, and it cuts down on the guessing. The screens are mostly clear, but some parts feel a little clutterd. I wish the first login walkthru was simpler. Still, once I got it set, it works ok.
Clear communication during check in. I can see our current stage and what is expected next without needing extra instruction. The screens are simple enough for me, although I had to look around a bit the first time.
Decent real time updates, but the yard map feels cluttered. I can parse it, though it takes extra taps.
Disappointing scheduling reliability. We submitted appointment requests, yet the confirmations were inconsistent and sometimes unclear. I cannot depend on it when the schedule is tight.
Rate it, and the next carrier reading this page sees what you found.