Frustrating to normalize carrier statuses. I integrated the API and quickly noticed that different carriers report events in inconsistent ways. I had to write custom mapping logic to make our internal views coherent. Webhooks sometimes arrived in an order that did not match the carrier timeline, which made debugging annoying. It works, but I expected fewer edge cases given the marketing.
Really happy with the tracking view. We hooked it up once and I like seeing updates from a bunch of carriers in the same place, without jumping around. Only nit is I had to tweak our branded tracking page a bit to look right.
Pretty disappointing and confusing overall. I tried to set up the tracking updates, but the webhook stuff was not clear to me and I kept missing status pings. The instructions felt too technical, so I may of done it wrong.
Rate it, and the next carrier reading this page sees what you found.