Pretty disappointing and confusing overall. I tried to set up the tracking updates, but the webhook stuff was not clear to me and I kept missing status pings. The instructions felt too technical, so I may of done it wrong.
Really happy with the tracking view. We hooked it up once and I like seeing updates from a bunch of carriers in the same place, without jumping around. Only nit is I had to tweak our branded tracking page a bit to look right.
Really happy with the end to end tracking view. I can follow shipments across carriers without jumping around, and the status updates are clear.
Rate it, and the next carrier reading this page sees what you found.