Honestly, the real time updates are great. I can watch shipments move without bouncing around different carrier sites, and the status changes show up fast. Only minor gripe is the setup takes a bit of tinkering if you care about how everything looks.
Great visibility in one place. I can pull up tracking fast and the status updates make sense.
Not very friendly for me. I got lost trying to find the latest tracking update and it felt like there were too many steps. I just wanted a simple view of where it was.
Too many status changes. I checked a shipment and it bounced between updates that did not match what I expected.
Rate it, and the next carrier reading this page sees what you found.