Very reassuring during audit prep. I was nervous about an FMCSA review, and they kept the conversation focused on what inspectors look for. When I sent questions about our driver file items, the answers were practical and easy to act on. I also liked that they didn’t overcomplicate the rules. One small gripe is that scheduling a call took a little coordination.
Okay service for audit prep. I liked the clear reminders, but I still felt unsure about a couple of requirements after the call.
Clear guidance and professional communication. I relied on them for DOT compliance support, and I felt confident I understood what was being requested of us. Their explanations were patient and straightforward, which I appreciated.
Decent on compliance questions, but inconsistent on follow-through. I got solid audit prep guidance, then had to nudge twice for the last clarification.
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