Alta Gutkowski's review of EFS Fuel Card
Pretty disapointed with customer support. I called about a card issue and kept getting bounced around, then had to wait again. I am not good with this stuff and it felt like no one wanted to just explain it.

Pretty disapointed with customer support. I called about a card issue and kept getting bounced around, then had to wait again. I am not good with this stuff and it felt like no one wanted to just explain it.
Works okay for budgeting, but the analytics are a bit basic. I can get a general view, just not much depth beyond that.
Controls are flexible, but they are buried. I can set what I want, yet the navigation feels overly complex for something simple.
Fuel advances have been reliable for us. I like that I can handle it in the same place as fuel payments, without juggling separate steps. The process feels consistent from one time to the next. My only gripe is the wording on a couple prompts could be clearer. Overall, I trust it when I need to use it.
Rate it, and the next carrier reading this page sees what you found.