Frustrating to book loads reliably. I would find a load that fit my equipment and route, then the details felt inconsistent when I tried to follow through. The rate info was not always clear to me, which made me second guess what I was accepting. I also ran into payment screens that did not explain what step I was on. After a few tries, I stopped using it for anything time sensitive.
Too many mismatched results. I set my route preferences and still saw loads that did not fit.
Unacceptable clarity on load postings. I attempted to review a posting and could not confidently determine the details. The layout felt confusing, and I do not want to guess. It was not a good experince.
Adequate support, with minor gaps. I contacted support with a basic question about how the load information is shown, and I received an answer. However, the explanation was not very clear to me, so I remained uncertain.
Rate it, and the next carrier reading this page sees what you found.