Really happy with the payment side. I like seeing the payment-related info tied to the load so I am not bouncing around to figure it out. When I book something, the next steps feel clear enough for me. I still wish the wording was a little more plain-English in a couple spots. Overall, I feel comfortable using it day to day.
Too many mismatched results. I set my route preferences and still saw loads that did not fit.
Unacceptable clarity on load postings. I attempted to review a posting and could not confidently determine the details. The layout felt confusing, and I do not want to guess. It was not a good experince.
Adequate support, with minor gaps. I contacted support with a basic question about how the load information is shown, and I received an answer. However, the explanation was not very clear to me, so I remained uncertain.
Rate it, and the next carrier reading this page sees what you found.