The live proof of delivery and route execution on Shipsy give clear real time delivery updates and cut down on paperwork. The single dashboard makes carrier instructions easy to follow and exception handling is straightforward.
The app kept failing to upload proof of delievery photos and dropped connections during route updates, so carriers couldn't confirm loads in real time. That caused missed confirmations, extra waiting at docks and lost pay, lots of frustation and wasted time.
From a carrier perspective, Shipsy provides a consolidated dashboard for route execution and proof of delivery, and the shipment tracking updates help keep drivers informed. However, the carrier mobile app is sometimes unreliable and exception handling often requires manual steps, which adds to back office workload.
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