Mae Kris's review of Descartes Transportation Management
I've used Descartes for over six years. After 28 years in the industry and managing a 150-truck fleet in the Northeast, reliability is everything, and this platform delivered when it mattered most. What made me happiest was the carrier connectivity - automatic tenders and confirmations kept loads moving through a holiday snowstorm when phones were useless. I didn't have to babysit loads or chase drivers; the ETAs and alerting were consistently accurate, which stopped us from losing appointment slots and paying detention. Support also picked up a late-night routing issue and had it resolved by morning.
