Adonis Kerluke's review of Savi
Was halfway through a frantic reroute when I pinged support - didn't expect much, but they answered in under five minutes. Maria (shoutout) stayed on the line while I screenshared, traced a mis-tagged container, and pushed a corrected sensor feed; ETA updated and alerts stopped flaring. That quick hands-on fix is what really sold me - no passing me around or canned replies, just someone who actually dug in. I run a 75-truck fleet in the Pacific Northwest and we lean on live ETAs, so service like that saves driver hours and stress and keeps ops moving. The UI can be sluggish at times and there's the occasional data lag, which is why it's four stars instead of five.
