When Pando hit us with a surprise “expedite” surcharge after a trailer sat overnight - $1,200 on top of $3,200 in detention fees and a missed delivery window - it wiped out a day’s margin and I spent an hour on hold fighting it. I run 40 trucks across the Midwest with 18 years in dispatch; for the monthly cost this system has cost us money, not saved it.
Last month when a broker tried to jack our rate at the last minute, Pando spit out better carrier options and a real-time cost comparison that saved me nearly $400 on one run. After 22 years running three trucks in the Midwest the monthly fee looked steep at first, but between that save and fewer misruns it paid for itself in under a month - worth every penny.
Rate it, and the next carrier reading this page sees what you found.
