Adella Labadie's review of GoComet
I've used GoComet for about nine months. Compared to our old on‑prem TMS, it felt like a step backward - tracking would show shipments "in transit" while drivers sat in yard queues, and flaky ETAs meant we missed two customer cutoffs. Rate automation was supposed to save time but instead pushed wrong tariffs on several lanes, costing us a month of reconciliation and surprise carrier charges. Drivers couldn't always update status from their phones, so dispatch spent hours on the phone re-entering data - exactly the manual churn we were trying to escape. Support tickets crawl and fixes are temporary, so we're migrating back to the old system until GoComet proves it can handle real fleet headaches.
