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GoComet

3.1· 27 reviews · TMS Software
· 92 reviews on TruckMyApps
1.0out of 5

Adella Labadie's review of GoComet

I've used GoComet for about nine months. Compared to our old on‑prem TMS, it felt like a step backward - tracking would show shipments "in transit" while drivers sat in yard queues, and flaky ETAs meant we missed two customer cutoffs. Rate automation was supposed to save time but instead pushed wrong tariffs on several lanes, costing us a month of reconciliation and surprise carrier charges. Drivers couldn't always update status from their phones, so dispatch spent hours on the phone re-entering data - exactly the manual churn we were trying to escape. Support tickets crawl and fixes are temporary, so we're migrating back to the old system until GoComet proves it can handle real fleet headaches.

More reviews of GoComet

All 27 reviews →
Maye BechtelarJan 2026

Bottom line: the live-tracking map and ETA pings are the feature that actually made this worth using. I'm an owner-operator with seven years up in the Northeast and those realtime updates (and POD photos) cut down my check-calls big time, definatly saved me hours. Not flawless - every so often the GPS lags or a carrier forgets to update - but for the most part that tracking alone pays for itself.

Noble LockmanJan 2026

Last December a sudden Snoqualmie Pass closure left one of our reefers idling and a customer breathing down my neck. GoComet’s live reroute suggestion popped up, I accepted it, and it booked an alternate lane and pushed an updated ETA to the consignee in under ten minutes - saved us a detention fee and calmed a driver who was about ready to lose it. After four years running a five-truck dispatch outfit in the Pacific Northwest, that quick automated reroute is the one feature I actually brag about to other dispatchers.

Freddy Kassulke-BoyleJan 2026

Yesterday a critical lane’s ETA jumped three times in two hours on GoComet’s live tracking and we missed a customer cutoff because dispatch relied on the latest estimate. The visibility tools themselves are detailed - map overlays, carrier notes and exception flags make issues obvious - yet the frequent, unexplained ETA shifts undermine confidence and force us to double-check manually. I run a 200-truck fleet in the Southwest with thirty years in the business, and that tension - powerful insight when correct, disruptive when not - sums up my view: promising, but not steady enough for high-stakes moves.

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