Bottom line: worth every dollar - it paid for itself the first month by cutting detention fees. What sold me was the clean ETA-change feed that drops one normalized event into our TMS so my guys stop hunting carrier portals and emails. We run fifty trucks in the Southeast and I’ve got twelve years on the clock; that single clarity on arrival windows cut layovers and headaches more than I expected.
Two months in, getting started was a nightmare - API keys were a paper chase, carrier event names didn't match the docs, and I spent days mapping feeds which ended up costing me a detention fee. Support crawled and onboarding assumed I had an engineer on call, not something a driver-owned operation can afford.
Support answered my ticket within 20 minutes, stayed on the line while we traced a bad carrier event, pushed a config fix and sent a curl sample I could drop straight into my system. Saved me from a detention charge on one of my three West Coast runs.
…that ping about an ETA shift 40 minutes before the gate closed - pure gold. Saved me a detention fee last week; with 25 years on the road and a small three-truck outfit in the PNW, an app that actually yells when plans change is worth every penny.
Rate it, and the next carrier reading this page sees what you found.
