...only to have the mobile app time out every time I tried to pull a new event. I run my own truck out here in the PNW and that meant missing a gate window yesterday because push notifications never came through and the ETA sat at “in transit” for hours - cost me a detention fee and an awkward call with the broker. Nice idea but the app isn't reliable on the road; crashes and stale data make it more trouble than it's worth.
Two months in, getting started was a nightmare - API keys were a paper chase, carrier event names didn't match the docs, and I spent days mapping feeds which ended up costing me a detention fee. Support crawled and onboarding assumed I had an engineer on call, not something a driver-owned operation can afford.
Support answered my ticket within 20 minutes, stayed on the line while we traced a bad carrier event, pushed a config fix and sent a curl sample I could drop straight into my system. Saved me from a detention charge on one of my three West Coast runs.
…that ping about an ETA shift 40 minutes before the gate closed - pure gold. Saved me a detention fee last week; with 25 years on the road and a small three-truck outfit in the PNW, an app that actually yells when plans change is worth every penny.
Rate it, and the next carrier reading this page sees what you found.
