Vito Bruen-Bradtke's review of Track-POD
The photo-and-signature capture is great - it saved us when a customer disputed a pricey delivery. But last month a sync bug wiped out an entire day's confirmations; drivers swore they signed off, the app showed “pending,” and I spent the night on the phone with ops and the retailer while we recreated PODs by hand. I dispatch 30 trucks on the West Coast and after a year with Track-POD that mix of genuinely useful features and random, maddening outages leaves me torn - handy in crisis, frustrating when it fails, so we still keep paper backups.
