they kept me posted in real time when a pickup went sideways, the rep stayed on the line with the shipper, calmed things down and even tracked the trailer until we were rolling again. For a dispatcher juggling a 60-truck fleet in the Southeast, that single-person follow-through saved a day and a big headache.
Quick onboarding was the thing that sold me, account setup and carrier approval happened in under 48 hours. They even walked me through ELD pairing with a single rep on the line until my two-truck Midwest outfit (15 years on the road) was actually moving, which felt almost shockingly simple.
Three years using Vics Forever and when a load would’ve otherwise missed the window, they showed up. Called at 2 a.m. about a parts run, driver rolling two hours later with live tracking; that kept my three-truck outfit from eating a big chargeback.
...their onboarding call was done in about 15 minutes. paperwork, carrier setup, and a quick test run handled while I was grabbing coffee. Saved me a half-day of back-and-forth, which matters when you’ve been dispatching for 12 years and run around 50 trucks in the Southeast. Quick start and reliable follow-up; I’ll keep them in the rotation for time-sensitive loads.
Rate it, and the next carrier reading this page sees what you found.
