Morton O'Reilly's review of Onfleet Driver
I've used Onfleet Driver for three years and getting it up and running was more painful than I expected. The onboarding process forced us to manually re-enter dozens of addresses because the bulk CSV import corrupted fields, and provisioning our 20 drivers took longer than training them; ridiculous. Drivers sat idle waiting for activation texts that often never arrived, and support gave canned responses that didn't solve the address-parsing errors - we burned hours and paid overtime for missed windows. Once it's working, it's okay, but the ramp-up cost and the amount of hands-on troubleshooting made me regret the swap.
