Emory Rolfson's review of Allen Lund Company
They pulled an emergency refrigerated run to Portland for us on short notice, and for that quick response I have to give credit. That said, the tracking was sketchy - for eight hours we had zero updates while the truck sat at the border and my dispatch was on the phone constantly. I'm the fleet manager for an 85-truck operation in the Pacific Northwest with sixteen years under my belt, so I know what a tight window looks like; their network clearly finds capacity, but their communication falls apart when things go sideways. The rate was fair and the load arrived, but that radio silence forced a rushed reload and left our customer unhappy. Mixed feelings - they can save you when capacity is tight, just don’t expect flawless visibility under pressure.
