Morton O'Reilly's review of Kenco Logistics
...when a dock hold threw our schedule into chaos, their support actually answered the call instead of passing us around. Jordan, my account rep, stayed on the line, coordinated with the warehouse and our dispatcher, and had the pallets moved in under two hours - saved a lot of overtime and headaches. We run 20 trucks across the Northeast and have been with Kenco about three years; that quick, steady point-of-contact is what keeps the lanes running. The only reason I'm not giving five stars is their billing portal can be confusing at times, but support walked me through the invoice and even corrected a charge the same day. Solid customer service made the difference.
