Jordon Littel's review of Kenco Logistics

Jalon KingJan 2026

I've used Kenco for five years. Their customer support staff are courteous and usually prompt to acknowledge issues, but when a true escalation is required the followthru slows dramatically and cases sometmes sit without clear ownership, which is frustrating. I manage 15 trucks in the Southeast so that inconsistency directly affects dispatching; I'm genuinely torn because the reps try hard yet suppport tickets can vanish into a backlog.

Zola WeberJan 2026

The mobile app's real-time ETA updates are what I liked most - they let me spot cascading delays before drivers even call in. It has cut down on radio traffic and simplified dispatch decisions; managing 60 trucks across the Southeast, those minute-by-minute adjustments save time and fuel. Sync hiccups in low-signal areas and limited bulk-editing keep it from being perfect, but it performs very well for day-to-day operations.

Maymie Kunde-BatzJan 2026

Bottom line: Kenco's mobile app cut my paperwork time in half. I run two trucks on the West Coast and the offline photo-POD capture with fast background sync let me take deliveries in dead zones and close out jobs without calling dispatch, so invoicing is finally less of a headache.