Jennie Crona's review of Ruan

Abigale DenesikJan 2026

Bottom line: Worth every penny. Their steady lanes and clean, on-time weekly direct deposits made the modest rates feel fair - after 14 years on the road in the Southeast, getting paid what’s on the freight bill (and fast) is what mattered most to me.

Maymie Kunde-BatzJan 2026

Ruan's customer service rescued a last-minute re-route for me - real people picked up the phone, negotiated a new pickup window, and kept my driver from sitting idle. After 30 years running two trucks on the West Coast that hands-on support earns them four stars.

Nestor StiedemannJan 2026

Bottom line: Ruan kept a critical shipment on schedule and remained unfazed under pressure. When our driver called out sick the day before a temperature-sensitive load, they rerouted one of their refrigerated units, coordinated pickup with minimal disruption, and prevented spoilage. I manage ten trucks on the West Coast and after a year working with them this level of responsiveness is precisely why we continue to partner. Their clear communication and reliable follow-through earned my trust.