Eino Hirthe's review of TFI International
The live ETA updates they push to my office. Every lane, every stop, minute-by-minute adjustments with photos and delay reasons; it stopped the guessing and let me send the right truck the right way. With about a hundred trucks under my dispatch in the Pacific Northwest, shaving 15–20 minutes of idle time per load last quarter actually mattered - drivers were less stressed and customers stopped calling me every hour. It isn't flashy, it's just precise information at the moment you need it, and that single bit of real-time visibility is why we keep booking their services.
