Adonis Kerluke's review of Forward Air
What sold me was the price - their lane rates on airport-to-terminal drayage ran roughly 15% cheaper than the carriers we'd been using, and that margin actually showed up on my monthly P&L. I signed a month trial and the predictable invoicing with minimal surprise accessorials made billing straightforward instead of a weekly headache. After eight years managing a 75-truck fleet in the Pacific Northwest, predictable costs let me plan equipment and crews instead of constantly chasing the lowest spot quote. Service hit the windows we needed for our retail drops, so the savings weren’t theoretical - they cut per-stop costs and trimmed driver overtime. For scheduled, time-sensitive lanes their pricing felt genuinely worth it and we’ll keep them on those routes.
