Eino Hirthe's review of Werner Logistics
Their real-time tracking and quick reroute saved a refrigerated load that would have spoiled during an unexpected I-5 closure. We were two hours out of Eugene when a rockslide shut the highway; the Werner rep pinged me, suggested switching to an intermodal leg and arranged a transload at the next yard within 90 minutes. Mid-call I admitted I run admin for a 100-truck fleet and have seven years working in the Pacific Northwest, and they treated the shipment like it was theirs - no finger-pointing, just action. The customer got product before day-end and the driver avoided a six-hour detour; felt like a small miracle on an otherwise terrible winter day. What stuck with me was how quickly they moved pieces and made calls, which saved us a claim and a panicked afternoon.
